Technical Support Services

Why Technical Support is important for your business?

Technical support is crucial to any website. There are a number of problems that can occur and, if those are not dealt with quickly and efficiently, your business can be harmed. A technical error’s effects grow exponentially as the time passes. Because the online world is a fast-paced and competitive environment, users don’t have the patience to wait for your site to be fixed. This is why, no matter how small, each error is urgent. And we understand the stakes because we have been a leading company in web development for a decade. We managed to maintain our competitive advantage by providing our clients with fast and reliable services.
Our support center is available 24/7 to identify a problem, create the strategy to solve it and implement this strategy before this problem can hurt your business. Your website is an investment and we aim to protect it so that you can explore its full potential and the advantages it brings to your company.

What can we do for you?

We offer our clients a diverse range of technical support services aimed at addressing any issue immediately, repairing errors, preventing software issues, administering databases and managing office equipment.

24/7 monitoring allows you to access real-time information regarding the potential risks and the overall performance of your systems. In case of an error, our intensive monitoring of your website allows us to address it quickly so that your site is up and running in no time
Office support. Most of the companies need expert IT support that helps them with workstations, servers, operating systems and network equipment. This support allows you to increase the productivity in your company and efficiently perform your daily operations
Database administration or migration. We maintain and administer your database to ensure that your business applications are managed efficiently. This way you can benefit from data protection and value your database to its full potential. We also offer database migration services to ensure a smooth and flawless process.
Server migration. We help you transition from one server to another without any loss and in a timely manner.
Content updates. Whether we are talking about visual or written content, we help you update your website smoothly and quickly so that your users can benefit from these updates as soon as possible.
Website feature or modules modifications. When you need changes to your website, we are here to offer our support and make sure that nothing goes wrong. Our expert web developers will help you with any modification and make it their priority that your website reflects your business goals.
Security updates. With us you can rest assured that your website is secure. We offer to our clients constant security updates to ensure that nothing jeopardizes their business.
Bug-fixes. We solve errors quickly and efficiently and we don’t let them chase your customers away. Using our vast experience, we have perfected a strategy for error solving that minimizes the impact of a bug and deals with it before our clients are affected by it.
Software support services. In addition to helping you maintain and update your website, we also offer technical software support services. When you work with us you get the full package and a dedicated team of experts ready to help 24/7.

Why should you work with us?

We take pride in being one of the leading web development companies. We have reached this stage by paying attention to what our clients need and offering them innovative and cost-efficient solutions. We are experts at diagnosing problems, creating efficient strategies to deal with them and ensuring flawless services to all of our clients. Here are some reasons why you should start working with us if you want to explore the full potential of your online presence:

Most advanced tools at your disposal
Our highly technical background and vast experience allow us to work with the most advanced tools on the market. This way we are able to fix an error quickly and provide you with top security features.
24/7 technical support
We are dedicated to what we do and we understand that, in the online world, each fraction of a second matters. You will always be able to get in touch with us at any time and tell us what you need.
24/7 surveillance & complete safety
We protect your website from attacks by monitoring it every second and making sure that your security features are up to date.
Constant communication
We always make sure to notify our clients of updates, activities and potential risks. Our goal is to keep you informed so that you can take the best decisions for your website.
Top talent for your company
Our team of expert web developers consists of veterans that have a vast experience in working with enterprise clients. They use their knowledge and talent to resolve issues and keep your website working flawlessly.
Industry-specific expertise
We have gained expertise in various industries such as IT, E-commerce, Health, Finance, Law, Business and Engineering. This way we create tailored solutions for your company and ensure the highest quality of services.

Our customers

Read all testimonials
Miromind is responsive and professional with every request, from big-picture SEO strategy to minor website “quirkiness” and offbeat questions. In just a few months our website traffic and Google rankings noticeably improved. New clients were finally finding us online! Dmitriy...
Jeremy Morgan
We have been working with MiroMind team for a couple of years now and they really do a fantastic job in SEO, website design and conversion rate optimization. With their help we have been able to recover from a major...
Thomas Eisenbarth
Managing Director - BytePlant
At Miromind, great people at all levels – a supportive team who meet deadlines , show flexibility and deliver outstanding work! A great culture and expert SEO services! We are thrilled to be one of their clients!
Zeina Sawma
HR manager - Athena Group
MiroMind has been nothing short of excellent in helping to establish a streamlined approach to our SEO work. Dmitriy has been superb in attending to our concerns, making critical recommendations for strategy, and in being communicative. He is reliable, deadline-oriented,...
Joseph Giardino
Owner - CertCentral Inc.
Excellent service and intelligent advice, highly recommended. Our clients are established technology companies in the SaaS space.
Tim Robertson
Director - BCG